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ShippingShipping Costs Standard Flat Rate Shipping of $9.95 for All Orders. Shipping Policy and Delivery Information Standard Delivery: Freight Delivery: Back Orders: Returns and ExchangesIf you are not fully satisfied within 30 days of the delivery date you may reach customer service at 866-382-3559, or via email at admin@WeightLiftingEquipment.org
and they will assign you a Return Authorization Number (RAN) which allows us to keep track of the return. Note: Shipping charges cannot be refunded. Please allow us 10-14 days once we have received your return to process and credit your credit card. Damaged or Defective ItemsPlease contact our Customer Service department with any problems with your package. We work hard to make your shopping experience an enjoyable one. Credit and Return TimePlease give us some time to process your return/exchange. It takes about 10 business days for us to receive the returned or exchanged product back from you. Within 72 hours of receiving the item back in our warehouse, you will receive an e-mail that reflects that your credit card has been credited. All refunds granted are for the purchase price of the product only and can only be issued to the credit card used at purchase. Canceling Your OrderIf you have placed an order and would like to cancel it, please call within four hours of placing your order to cancel it free of any charges. Don't worry! Even after the four hours, our friendly customer service will do all that we can to stop the items from being processed and/or shipped but there is no guarantee that we will be able to stop it in time We reserve the right to cancel any order due to pricing changes with manufacturers, pricing errors, ommissions, mistakes, or for any other reason. While we make every effort to satisfy every customer and fill every order, occasionally we make a mistake on our website regarding pricing, instock status of a product, or description. In these instances customer service will notify you of the mistake and ask if you would like to cancel the order or proceed with the correct pricing or information. Contact UsEmail Mail Phone Number |